Purpose: Seeking and recognizing opportunities to serve others is your starting point. Start by figuring out whom you work for. Is it your company? Your manager? Your boss? It’s none of these. Your job, whatever it is, is about providing a product or service to other people for their benefit. You work for your customer. Joy and success will come when you know that you have helped someone else out. Sit down and write out your goals. Are they about you? Or are they focused of serving others. Preparation: Be the best you can be! Read everything you can. Learn from others. Learn something new every day. Keep an open mind. The time to prepare is before your opportunity comes. Once that opportunity has presented itself, it’s too late to prepare. People: Surround yourself with good people. Your performance and your reputation are most often determined by the people with whom you have aligned your life. Your bosses, co-workers, subordinates, mentors, coaches, teammat...